For faculty and staff dedicated to student success — helping with everything from assisting with complex financial aid questions to simply advising which classes to choose — new ways to approach the challenge are on the horizon.
An old approach to solving problems has often been waiting until a problem happens before trying to solve it. “Now we’re trying to get to the students in advance and offer help,” said Stephen Wisniewski, University of Pittsburgh vice provost for data and information and chair of the inaugural Advanced Analytics Summit held at Pitt this month.