Office of the Provost

Technology Help Desk

The Technology Help Desk is staffed 24 hours per day, seven days per week (closed holidays) and serves as a single point of contact for all information technology services. University of Pittsburgh students, faculty, and staff can contact the Technology Help Desk regarding any computer issue including e-mail, hardware, software, networks, ResNet, University Computer Accounts, computing labs, and related services. Contact the Technology Help Desk at 412-624-HELP [4357] and an analyst will assist you with your problem or question. Problems may also be submitted online by completing and submitting the online form. The Technology Help Desk will assign a Help Ticket Number for tracking your request and provide assistance as quickly as possible.